We are a Shipped-Based Small Business
Whats Covered in our warranty and claims:
White Pine Furniture offers a 30-day warranty on our fine-quality White Pine Furniture wood craft kit furniture from an authorized dealer or our retail site that the furniture is inspected for defects in material and workmanship as noted**.
White Pine Furniture will, for 30-days following the date of the original purchase, at White Pine Furniture's option in its sole discretion, repair or replace, or provide a substitute for any piece or part found by White Pine Furniture to be defective in material or workmanship of that piece and will not replace the whole product.
**The 30 day in-house warranty does not apply to purchasers of as-is or distressed products or display samples. Color and finish variations are natural in wood and are not covered by this warranty. This warranty applies under conditions of normal household use but does not apply to fading (furniture should not be placed in direct sunlight) or defects that result from negligence, soiling, improper cleaning, misuse, incorrect assembly, abnormal use, accident, painting, staining, wood warping, unwarranted wear and tear, greying, distressing, acts of God, fire, theft, sawing, cutting, chipping, carving, pet stains, or commercial use. Replacement is limited to 1 claim per product.
If you have purchased the Extended Warranty, there information can be found here Click Here
White Pine Furniture is a Certified Diverse Small Business
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Customer Care Team voicemail line at 877-755-2334