"White Pine Furniture - From the HEART of Michigan to Your Home"
WE STRICTLY FOLLOW THESE GUIDELINES
Buyer's Remorse Return Policy
Any product you return within 30 days from the date of purchase must be in the same condition you received it and in the original packaging - UNOPENED. WITH STRAPPING BANDS & SECURE TAPING LEFT ON.
If you OPEN the box or REMOVE THE SECURE TAPE and STRAPPING BANDS this voids the buyer's remorse of the return policy.
You must call our Customer Service Department at 844-802-1599 and they will call you back as soon as they can to fill out the documentation for the authorized return. An RMA# is required for the free return shipping within the 30 days of order.
NO RETURNS ATFER the 30 days from the date of purchase.
For quality control, the craftsman inspects all items before packaged and shipped. Any defective pieces will be reviewed on an individual basis. Pictures are required for examination by craftsman. If the item is faulty, the merchandise and shipping charges may be refunded. Before any refunds are given to the buyer, White Pine Furniture reserves the right to inspect the return and make the final decision.
If an item is damaged in shipment, pictures of the damaged box, packaging, and the damaged item are required so a claim can be filed with the shipping carrier.
White Pine Furniture
2002 Charles Ave., Kalamazoo, Michigan 49048, United States,