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We no longer offer pickup service from our manufacturing facility. You can visit our retail location at 3635 E. Main St., Kalamazoo MI and purchase the items from there.

 We are not responsible regarding packages lost in transit, damaged in transit, lost after delivery (LAD) also known as “taken by Porch Pirates”, or delivered to the incorrect address. We will help assist the customer with filing a claim with the carrier, but this is all we will do. The option is added “ADULT SIGNATURE REQUIRED” on all our packaged products. Someone must be at home for delivery of our items. Click only once on this option if you are requesting more than one item to be shipped out to the same person, at the same address, at the same time.